Shipping and Cancellation Policy

Shipping policy:

Your order will be shipped free of charge to your door by standard courier. No other form of shipping is offered. We do not ship outside India. It typically takes two to three business days to process your order after your payment is received. Once your order has shipped, we will email a shipping confirmation to you, including tracking number(s) if provided by the shipper.

The usual delivery time is between 7-10 days of dispatch. If the shipper provides Track & Trace functionality then this information will be e-mailed to you. If your order cannot be delivered, the shipping company will leave information of their visit, including a number to call. They will attempt to deliver once more at an agreed time. We are not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the information provided in order form only at all times (unless specified at the time of Order). We are in no way responsible for any damage to the order while in transit to the buyer. All major credit cards are accepted.

Cancellation Policy

We believe in helping our customers as far as possible, and has therefore a liberal cancellation policy. Cancellation shall be accepted till the time of shipment of the product, customers can check status of their shipment by contacting cusstomer support on email/call.

Refund Policy

Refund of a product is allowed only under the following circumstances:
If the product delivery takes more time than promised (reasons like natural calamities, delay due to the logistics partners, unavailability of the customer, etc are covered under exceptions and a refund will not be entertained under such circumstances), then the customer can cancel the order and the full amount will be refunded back to the customer within 14 working days. We do not take any responsibility of a delay in refund because of the delays made by the bank, calamities or national holidays.
A customer can ask for a refund if the specification of product received is not as per the specifications mentioned in the website or if the product replacement takes more than 14 working days. A refund will not be initiated if the customer is not happy with the look/sound quality of a defect free product, a physical damage not notified within 24 hours of receiving the product, an electrical surge or any damage caused by the user. Please note that depending on the situation, the amount may be refunded after deducting the bank and delivery charges.